Unlock total customer value
Customer transformation programmes that drive sustainable business growth
Customer insight – Experience – Loyalty – CRM – CRO
Remove the guesswork and build a strategy that scales
We help clients navigate the myriad of digital marketing distractions to simplify their strategic agenda and achieve their customer-based business objectives with total clarity
We help busy online businesses
99% of online business founders are time poor, opperationaly focused and are locked into fiercely competitive customer acquisition marketing programmes that don’t deliver the margins that they once did. Focused on short term marginal gains, the strategy is often ‘more of the same’. Under pressure, distracted by noisy social media information and confused by the myriad of marketing options, they try to do everything to make sure they cover all the bases. Life feels like a non-stop juggling contest between competing tasks.
Acquire customers cheaper, increase average order value and retain customers for longer
How Do We Work?
We provide you with everything you need to unlock total customer value in your online business. We get deep into the business and surface the bottlenecks, build the strategies with you and implement solutions that drive your business forward. Some businesses prefer for us to coach their teams, others like us to implement strategies and run full customer transformation programmes for them.
What people say
The three phases of Customer Devotion
Whether you’re setting up your online business or are a fully established SAAS or ecommerce player, Customer Devoted can provide you with comprehensive support throughout your customer’s lifecycle
Phase 1: Sales Conversion accelerator
Phase 2: Increase average order value
Phase 3: Maximise customer retention
We work across the full customer stack
Many brands are heavily focused on production (ads, websites, content) and struggle to solve the deeper challenges that they face with customer acquisition costs, retention and profitability.
To unlock full customer value, businesses need to operate across the “full customer stack” — five interconnected layers that are key to unlocking accelerated growth:
Operate with total clarity
We strip away the unnecessary, simplify the
strategic agenda and partner with businesses to drive sustainable, long-term growth.
Every business is different which is why we perform a
diagnosis before pitching a solution. Let us know what your challenges are over
a quick call and we will perform an initial complementary analysis to help you
unearth your low hanging fruit.