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The ultimate retail media mix: Build a top performing mix to grow your ROI
According to a report published by Business Data Platform, Statista, “Retail sales are expected to reach 26.29 trillion globally before the end of 2019.” This number encompasses bricks-and-mortar stores, e-Commerce
How to build a B2C marketing funnel to drive your sales on autopilot
A B2C marketing funnel is a different animal to the common B2B strategies you may have seen online. While all marketing funnels follow a similar concept, consumer businesses can also
Ultimate up selling strategies that maximize customer basket size
Upselling can ultimately increase your revenue, improve customer satisfaction and create a larger customer base. Up selling the right way requires more than just your simple sales knowledge, so knowing
How to enrich customer experience with gamification and build deeper, richer customer data
As kids and adults we rely on our competitive spirit to win at life. That’s why games are so popular. In this article, we will review how gamification can be
Global real-time integrated digital nightlife campaign for Smirnoff
Smirnoff Previous lives / Previous projects Global real-time integrated digital nightlife campaign across 14 countries The Smirnoff Nightlife Exchange Project was a call to arms inviting consumer-generated ideas from 14
Customer advocacy and referral campaign for Dove shampoos
Dove Previous Lives / Previous projects Becoming the market leader with influencers, customer advocacy and referrals Facing stiff competition and aggressive growth ambitions, Dove needed to retain their existing customers and
A personalised beauty advice portal for Unilever
Unilever Previous lives / Previous projects A personalised beauty advice portal for Unilever Unilever has a plethora of female beauty products ranging across makeup and haircare. With so much to
Customer loyalty campaign for Radisson hotels
Radisson hotels Previous lives / Previous projects Customer loyalty campaign for Radisson hotels Recently renamed to Radisson Hotels, Carlson Rezidor has a vast global network of hotels and several hundred
Marketing strategy, CRM deployment and content production – Vetstoria
Vetstoria Customer Devoted work / Our Favourites Marketing strategy, CRM deployment and content production Vetstoria is an Online Appointment Booking Platform that revolutionises the way veterinary practices communicate with their
Ecommerce strategy and online sales promotion – Hawes & Curtis
Hawes & Curtis Customer Devoted work / Our Favourites Ecommerce tech strategy and promotions support Established in 1913, Hawes & Curtis is a gentleman’s fashion brand with a rich heritage
B2B lead generation and CRM for TrackMyRisks
TrackMyRisks Customer Devoted work / Our Favourites B2B lead generation and CRM for TrackMyRisks TrackMyRisks is a platform that enables companies to take control of risk & compliance documents in
E-commerce business build: 15,000 products deployed in Shopify – Total Poster
Total Poster Customer Devoted work / Our Favourites Building an e-commerce business with 15,000 products in Shopify Established in 1999, TotalPoster is one of the most comprehensive sources of sports
Pro Bike Tool: Direct to consumer ecommerce strategy and deployment
Pro Bike Tool Customer Devoted work / Our Favourites Pro Bike Tool dedicate themselves to producing the highest specification bike tools at a value accessible to all riders. Having sold
Launching Vespa into a new market
Vespa Previous Lives / Previous Projects Launching Vespa into a new market Vespa wanted to launch their scooter brand into the competitive and crowded Indian market. The key challenge was
Accelerating digital marketing performance and e-commerce conversions – Bleep Bleeps
Bleep Bleeps Customer Devoted work / Our Favourites Accelerating digital marketing performance and e-commerce conversions Bleep Bleeps are the ingenious inventors of smart parenting IOT devices with catchy names like
Re-branding a 123 year old brand – Pall Mall Barbers
Pall Mall Barbers Customer Devoted work / Our Favourites Revitalising a 123 year old male grooming brand Established in 1896, Pall Mall Barbers is London’s largest independent male grooming business
11 ways to build robust insight – from a customer insight consultancy
Insight is the fuel which drives the engine of customer-focused organisations and enables informed businesses to craft compelling and engaging customer experiences. Leading brands are using it to engage, acquire,
5 steps to increase brand trust and give your brand a trust advantage
Trust has the ability to define a brand’s market share – it can both create as well as destroy brand value. When people have trust in a brand, they are
The 5 key drivers of customer loyalty and how brands can reduce churn
Acquiring a new customer can cost anywhere between 5 and 25 times as much as retaining an existing one, but many companies are still focusing their efforts on customer acquisition.
3 steps that brands can take to build their product ecosystem right now
Definition of Product Ecosystem Any type of product or service company can expand their core product range, to build a suite of complimentary items and enable customers to extend the